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Contacts

HR

  • From MyHR chat to Bobbi, our Digital HR colleague, available to use 24/7
  • From MyHR search My Knowledge to find information and links to most common HR queries and topics, available to use 24/7
  • From MyHR raise a HR Service Request to Contact HR If you have a question that Bobbi can’t answer, available to use, 24/7
  • If you’re external or a former colleague contact us via this form, available to use, 24/7
  • Call: 0330 606 1001 Recruitment (Option 1), ER Services (Option 2), for Store Managers and Team Leaders for Logile support (Option 3), and for anything else including pay queries (Option 4)

Colleague support

Bullying and harassment helpline
Call: 0800 640 9088
Email: BHD@healthassured.co.uk

You can read the bullying and harassment policy on this site.

You’ll find everything else you need to feel supported and empowered at Co-op on the Colleague Hub

Store Support

Call 0330 606 9490

  • Select option 3 for Operational Store Support (OSS)

Depot Queries

Call 0330 606 9490

  • Select option 3 for Operational Store Support (OSS)
  • Select option 1 for the Depot Customer Helpdesk

Switchboards

Group

Call: 0161 834 1212

Insurance

Call: 0161 832 8686

Facilities

Corporate and Funeralcare

Call: 0330 123 9780

Food

Call: 0330 606 9490 (option 2)

Colleague Support Programme

Call: 08088 021 122

The service is completely confidential, and nothing will get back to your manager or anyone else at Co-op.

Visit the Colleague Support Programme website for more resources and guides

If you are at a point of crisis, please phone The Samaritans on 116 123 or text 07725 90 90 90 to speak to a Crisis Counsellor.

Please note that this Colleague Support Programme is for all, regardless of where you work in the business. If you're a Co-op colleague, you have full access to this service.

*90% of calls go straight through to a counsellor but be aware that for 10% of calls you may need to wait up to 24hrs for a call back.