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Coronavirus advice for managers

Last reviewed on 02 July 2020

Find the latest health advice on the NHS website.

Find the latest travel advice on the government website.

If you are in the Isle of Man, we are developing separate guidance. For now, visit The Isle of Man government website.

Colleagues can check our coronavirus advice page.

Procedures for line managers

Log a case using the online form if a colleague you manage is:

  • self-isolating for 7 or 14 days
  • 'clinically vulnerable' or 'clinically extremely vulnerable' and is self-isolating for 12 weeks
  • taking time off due to childcare issues or school closures
  • taking time off to care for someone

If a colleague you manage is being tested for coronavirus, call ER services as soon as they let you know.

ER services
0330 606 1001 (Option 2)

Monday to Friday 8am to 6pm

Saturday 8.30am to 4pm

If you have questions or cases to log outside of these times you can email the team at erservices@coop.co.uk.

This phone line is only for line managers.

If you work outside of ER Services opening hours and a colleague is displaying symptoms then you must follow the advice on our Coronavirus advice page.