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Coronavirus advice for managers

Last reviewed on 01 March 2021

Updated on Monday 8 February

We will continually update this page, but check the government and NHS websites for the latest advice.

If you are a colleague, use our coronavirus advice page for colleagues.

Procedures for line managers

Log a case using the online form if a colleague you manage:

  • has tested positive for coronavirus
  • is self-isolating
  • is taking time off to care for someone, for childcare issues or school closures
  • has been advised not to go to their normal workplace, and cannot work from home

You should also contact ER services if a colleague you manage has been off for more than 3 weeks as a result of coronavirus.

ER services
0330 606 1001 (Option 2)

Monday to Friday 8am to 6pm

Saturday 8.30am to 4pm

If you have questions or cases to log outside of these times you can email the team at erservices@coop.co.uk.