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End of year performance reviews

Last reviewed on 30 November 2018

End of year reviews are an opportunity to reflect on your progress over the last year and to think about what you want to focus on in the year ahead. You’ll get your performance rating for the year in your review meeting.

Use this page to check what you need to do and when.

If you're a customer team member (CTM), team leader, team manager or warehouse operative, not all of this will apply to you. You’ll get more information from your manager.

Get ready for your end of year review meeting

Your end of year review will take place in December 2018 or January 2019 (if you’re a store colleague, it might be in February).

End of year reviews are an opportunity to look back at your year and see how you’ve done. If you’ve been having good conversations about your performance with your manager throughout the year, your review meeting shouldn’t contain any surprises.

To get the most out of your end of year review:

  • think about what you’ve achieved over the year
  • think of examples where you’ve demonstrated the ways of being Co-op
  • get together evidence to show how you’ve done - you can use the feedback form below to get feedback from people you’ve worked with

Agree with your manager what information you will share before your review meeting.

Managers: Enter ratings for people you manage in MyHR

If you're a Food store manager you don’t need to do this step. You’ll get information in the new year about what you need to do to record end of year reviews.

You must enter a rating for each person you manage before your calibration meeting.

Use the evidence you have from performance conversations through the year to decide on a rating for each person you manage. Use the 'Calibration Toolkit' below to make sure you’re doing this consistently.

To enter ratings in to MyHR, you need to:
1. Log into MyHR.
2. Select ‘My team’.
3. Select ‘Performance’.
4. Find the colleague you want to add a rating for, then select ‘My 2018 End of Year Review’.
5. Check the dates and manager name are correct, then select ‘Continue’.
6. Choose the rating you want to give in the drop-down box next to ‘Manager’.
7. Select ‘Save’.

Calibration meetings

These must take place before end of year reviews start. If you’re a manager, you’ll be told the date of the calibration meeting for your business area by your manager or HR partner.

Calibration meetings are for managers to discuss ratings and make sure people are being rated consistently and fairly.

You can find out more about the calibration meeting and how it works in the 'Calibration Toolkit' below.

Your end of year review meeting

Your end of year review meeting must happen by the end of January 2019.

It’s different for store managers, team managers and team leaders - the deadline for your review is 17 February 2019.

Agree the time and date for your review meeting with your manager - it must be after the calibration meeting for your business area has happened.

In the meeting you and your manager will discuss:

  • what you’ve done - how you’re performing in your job role and progress against your goals
  • how you’ve done it - demonstrating ways of being Co-op
  • what you want to focus on in the year ahead
  • any support you need from your manager or other members of your team

Your manager will share your performance rating for the year during the meeting. Your rating should not be a surprise, as you and your manager should have been talking about how you’re getting on throughout the year.

Managers: Submit colleagues' feedback and rating in MyHR

If you're a Food store manager you don’t need to do this step. You’ll get information in the new year about what you need to do to record end of year reviews.

Add your feedback comments and confirm the rating in each colleague's performance review in MyHR by the end of January 2019.

  1. Log into MyHR.
  2. Select the ‘Performance’ icon.
  3. Select ‘My Manager Evaluations’.
  4. Find the colleague whose rating you want to confirm then select ‘My 2018 end of year review’.
  5. Check the rating you’re giving the colleague - change it if necessary.
  6. Enter your comments in the ‘Manager Comments’ box.
  7. Select Save.

You get your rating

You’ll get an email to tell you when your rating and your manager’s comments are available for you to see on MyHR. This will happen by the end of February.

Your bonus is paid

Whether you’ll get a bonus depends on a combination of whether you’re eligible, how you’ve performed and how well your area of the business did in 2018.

If you’ve earned a bonus, you should get it with your pay in May 2019.

Get more help with performance reviews

If you need more further support about your performance review process, you can read the 'Peformance Review Guide'.