Frequently Asked Questions
Can I take photos in staff only areas?
We would advise against capturing any photography or videos in areas not open to the public as that can lead to potential security breaches. If you are unsure whether a piece of content could be considered risky, please seek guidance from your manager before posting.
Can I share my thoughts on politics?
We do not want to stop colleagues being able to express their thoughts and views on matters they care about using social media, however, aware that their views may have the potential to offend others or bring Co-op into disrepute whether posting in or outside of work.
Can I post pictures of customers or at an event?
Photos or videos that feature people should never be posted without explicit consent from the other person/people. If you can make out the facial details, or anything that would enable someone to trace personal information of someone else (e.g. car registration plates) then make sure you have written consent before sharing. Never share pictures of children without parental consent, and do not include their full name or any other identifying details.
Should I set up a new account if I want to post about work?
It is entirely up to you if you wish to post about work on your personal profile, or have a profile dedicated to sharing updates about your work, however, if sharing updates to your personal profile please follow the guidance around making sure your account privacy settings are correct to ensure no historical posts you may have shared which breach our social media policy and that your content follows the guidelines set out above.
Can I post on social media whilst at work?
Unless it’s part of your role, you shouldn’t be using social media whilst at work, unless you are on your break.
Can I set up a social media page for my store/area/region?
No. Co-op accounts which are affiliated in any way with a store/funeralcare home/depot/area/region or department are not allowed under our Social media accounts policy. The only Co-op branded accounts that are permitted are managed and/or accessed by our Social Media Team. Colleagues are encouraged to use their personal accounts to share updates about their work as Co-op colleagues, following the guidance in this policy.